TM Global has once again been recognised as a Zero Outage Approved Supplier for 2026 under the annual Zero Outage Approval Programme by T-Systems (Deutsche Telekom Technik GmbH).

This recognition reflects TM Global’s consistent focus on service reliability, strong operational processes, and proactive incident management. Maintaining zero outage standards year after year requires continuous monitoring, process improvement, and close coordination across teams.

Over the years, TM Global has strengthened service assurance through proactive network management, improved customer communications via the Keeping Customer Informed (KCI) approach, and optimised fibre restoration processes, contributing to uninterrupted services and zero SLA-violated incidents.

As digital connectivity becomes increasingly critical, TM Global remains committed to delivering reliable, high-performance connectivity that customers can depend on.