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TM Edge Gaming is redefining the gaming experience. With its holistic edge gaming ecosystem that leverages TM’s edge facility located closer to the end user, TM Edge Gaming provides a high quality, reliable, stable, and immersive digital gaming experience. 

 

TM Edge Gaming: Revolutionising Edge Gaming

If you do a quick search for edge computing use cases, you will not find a blog, research report, or a solution guide that doesn’t mention gaming.

There’s a good reason for that. Over the past two years, gaming as an industry has grown manifold. Globally, today, there are over 1.48 billion players and 55% of those are in the Asia Pacific region.

The advancement of gaming applications, the lockdowns induced by the pandemic, access to anywhere, anytime gaming, and an immersive, life-like gaming experience are some of the many drivers.

At the same time, edge computing has been quietly greasing its wheels to accelerate and enhance the gaming experience. In our previous blogs, you’ve read about the trends [link], in the gaming market that are shaping the gaming industry such as the rise of AR and VR, the advent of the multiverse and metaverse, etc. We also discussed the benefits [link] edge computing offers to the gaming industry and gamers. Some of them include, high bandwidth, better performance, and faster speed.

This is why, cloud gaming companies are looking to build edge servers as close to gamers as possible in order to provide a fully responsive and immersive gaming experience.

Gaming content suppliers can gain a huge financial incentive by avoiding paying high fees to distribute their games through gaming consoles. By offering the same games on the edge, they can reduce their distribution costs significantly.

But how does edge computing make that happen? It enables the distribution of gaming application processes at the edge of the network and as near to the user as possible. This enables faster data transmission, and significantly speeds up the gaming experience, compared to a larger, centralised data centre.

Today, edge gaming is becoming a hot favourite of ISPs and telcos, hyperscalers, game developers and OTTs.

And most of that action is happening in the Asia Pacific region. If you happen to be in Asia in the gaming industry, then you’re in the right place at the right time. Consider this: China is gradually becoming the hub of edge gaming research, where nine of the top 10 edge gaming companies that hold patents are in China.

Clearly, it is an imperative for gaming companies in Asia to partner with an edge gaming provider that understands the market, has extensive PoPs, and provides tremendous benefits to both gaming providers and end users.

Telekom Malaysia (TM), with its edge gaming offering is armed with everything you need.

 

TM Edge Gaming: Game Face On

TM Edge Gaming is a holistic edge gaming ecosystem that leverages TM’s edge facility located closer to the end user to provide a delightful digital gaming experience. TM Edge Gaming is compatible with all devices and operating systems and also provides API integration with ISPs for a smoother end user experience.

TM Edge Gaming covers both the infrastructure and service components that are essential for enhancing the gaming experience. TM’s edge facilities house GPU based PoPs and associated CPU switches. It also provides upstream and downstream connectivity and last-mile delivery. These infrastructure components are crucial for gaming companies to ensure faster download speeds and better performance. Its backend systems provide game server provisioning and customer base management, among others.

TM can double up as a telco provider and an edge gaming provider that delivers an end-to-end solution that ensures gaming services are always on. Another advantage of partnering with TM is that it is a major telco player in Southeast Asia, and can help gaming providers explore this new and emerging gaming market.

TM provides cloud gaming services, wherein, it is a game subscription service that allows customers to access a full library of online video games from multiple publishers.

It also provides access to eSports, which is a gaming community and an amalgamation of friendly competitive video games where teams or individuals compete against each other in a tournament for a reward.

TM Edge Gaming provides extensive benefits for both service providers and end users. Service providers can now pay-as-you-grow, scale capacity requirement, and go to market faster. TM Edge Gaming enables gamers to enjoy ultra-low latency gaming experiences with stable connectivity and faster streaming speeds. With edge gaming, gamers don’t have to download games to their devices, they can now play on-the-go and on any device of their choice.

All you have to do is partner with TM. It’s time to play in the big league. Start drafting your game plan with TM Edge Gaming today.

 

A delegation from TM Global attended the Mobile World Congress (MWC) that took place from 27 February – 2 March 2023 in Barcelona, Spain. This annual event serves as a crucial platform for professionals and companies from the mobile technology industry to come together, providing an ideal opportunity for TM Global to stay abreast of the latest trends and developments in the field. 

The MWC 2023 was attended by over 88,000 visitors and boasted a participation of 2,400 exhibitors representing more than 200 countries. The event offered ample networking opportunities and potential business prospects, further elevating its significance for TM Global to position itself as the trusted partner with extensive global connectivity and a strong ASEAN presence.
 

TM Global recently attended the Capacity Middle East 2023, the largest carrier meeting for the ME region uniting key service providers and technology players. The event was held in Dubai, UAE between March 7 and 9, serves as a powerful platform for TM Global to engage with existing and potential partners for wholesale agreements while expanding into the ME’s innovative connectivity ecosystem. 

This initiative builds on the company’s aspiration to discover new opportunities and expand its capabilities, further providing support to global service providers with its comprehensive digital infrastructure solutions, for a seamless gateway into the ASEAN region. 
 
The Capacity Middle East 2023 is billed as the region’s leading meeting for the digital infrastructure industry. The event, organised by Capacity Media, an essential source of news and events in today’s telecommunications wholesale carrier and service provider marketplace connected 2,500 ICT professionals and industry leaders in the global carrier industry. 
 

TM Global recently participated in the highly acclaimed Pacific Telecommunications Council (PTC) which was held in Honolulu, Hawaii, from 15 – 18 January 2023.  
 
The delegates led by its Executive Vice President, Amar Huzaimi Md Deris together with TM US regional office had taken this opportunity to meet with the management of its partners in US delving into new business growth opportunities and exchanging valuable insights on industry trends, policies and upcoming communication technologies and services in the ICT industry. 
 
The PTC is a not-for-profit organisation established to promote the advancement of information and communication technology. It aims to develop the potential of senior ICT executives in the Asia Pacific region, connect information networks and business cooperation, and exchange knowledge.  
 
Every year, the conference is attended by more than 5,000 executives and representatives in the telecommunications industry across the globe. 
 

In line with the internal reorganisation of Telekom Malaysia Berhad, TM Wholesale has been rebranded as TM Global to better reflect the markets we serve, which include Malaysia and the rest of the world.  
 
This exercise is also consistent with the company’s aspiration to propel Malaysia as a digital hub for ASEAN region, catalysing our partners’ businesses to achieve the next level of growth through our comprehensive data, connectivity and platform solutions. 
 
With our enhanced capabilities and renewed focus, we are confident that we will continue to exceed our partners' expectations and drive mutual success.
 

TM Global has been awarded the prestigious Zero Outage Supplier certification for the year 2023, as part of T-Systems' annual global programme that recognises partner companies with exemplary internal process management system.  This achievement is a testament to TM Global’s unwavering commitment to delivering superior service quality and aligning ourselves with industry best practices as we strive towards a more digitally-driven and customer-centric organisation. 
 
Receiving this certification for the fourth time reflects our steadfast commitment to maintaining TM GLOBAL’s position as the Asia Pacific’s leading ISP, setting industry standards for quality anchoring on customer experience (CX) excellence. We are honoured to be recognised for our dedication to excellence and remain committed to upholding the highest standards of service quality in all our endeavours. 
 

Emerging technologies, work models, and developments in the security space are reshaping the digital transformation landscape—and with it the needs of cloud-native networks. Which trends are going to impact the adoption, expansion, and the acceleration of SD WAN implementations? Find out!

 

What’s the one business capability that will never go out of style?

The ability to be profitable? Or, maybe, the innovation required to sense and create a new product or service that consumers truly desire? On the face of it, these are sensible answers.

But history, and many business leaders, would disagree. For close to a decade, they would point out, digital companies—from start-ups to decacorns—have focused, almost singularly, on the top line, market share or gross merchandise value—not so much on profitability. As for having an inventive streak, hundreds of fast-followers will contend that their competitive edge is derived from the great execution of an existing idea—not coming up with it.

There is one competence, however, that has stood the test of time: Business agility. The dexterity to pivot and change strategies based on market conditions, the resourcefulness and resilience needed to cope and thrive despite economic and environmental volatility. If the COVID-19 crisis has taught organisations anything, it is this: The ability to adapt will never go out of style.

In the digital age, an organisation’s agility stems, in large part, on how flexible its networks are. The ability to enable employees to work from home almost overnight, or address a sudden uptick in online orders, or close and open new branches in different locations to service new micro-markets: All of these need the ability to shunt and shape network traffic easily, securely and swiftly. This is why the future of SD WANs is certain and why it will continue to garner increasing market share.

But what other drivers are pushing businesses into adopting SD WANs? What changes in the business, technology, and innovation landscapes are leading to a deeper embrace of SD WAN?

Here are three important ones.

 

Hybrid Workplace Strategies Drive Investment in SD WANs

For business leaders, it can be a confusing time to make decisions around working arrangements. Should they continue with remote strategies? Or call staffers back to the office?

A middle path seems to be the answer for the foreseeable future.

According to analyst firm, Futuriom’s SD-WAN/SASE Managed Services Survey 2022, 57% of organisations said they have immediate plans for hybrid scenarios (on-premises and remote connectivity), and 25% said they have similar plans for the next 6-12 months. In total, 82% of respondents said they have plans for hybrid scenarios of connectivity over the next 12 months.

When asked whether the advent of digitalisation and hybrid work environments increased their company’s need for SD WAN services, 83% responded in the affirmative, indicating the continued growth of SD WAN.

But it isn’t just the sheer number of companies continuing to pursue hybrid work strategies, that is raising the need for SD WANs. It is also a question of hybrid-work intensity, and the range of hybrid-work variations that is demanding a level of network agility that SD WAN can supply.

Hybrid-work intensity refers to the increasing number employees, per organisation, using an increasing number of digital tools, at undefined hours during the day—all of which results in an increase in network traffic, and network traffic uncertainty. For example, the At Work: The 2022 Workplace Trends Report (registration required), shows that in the last two years, workplace traffic has jumped by more than 3X, and that 40% of companies invested more in conferencing technology. This increase in unpredictable network traffic requires the capabilities of SD WAN.

All of this on-the-fly changes to work environments requires a much more elastic, secure, resilient, and agile network, which explains the increasing demand for SD WAN.

 

The Convergence of Networking and Security

As organisations migrate and modernise more of their technology estate on the cloud, there’s been a growing movement to marry networking and security to generate new levels of efficiency and resilience.

Which is why over the last two years, ever since Gartner first described it in August 2019, SASE (Secure Access Service Edge) has grown in popularity.

“Software-defined wide-area networking (SD-WAN) and Secure Access Service Edge (SASE) technology have emerged as two of the fastest-growing markets in enterprise networking and cybersecurity. The two technology platforms are now converging to manage a wide variety of networking and security services,” says Futuriom’s report.

When analysts at Futuriom asked businesses if they believed the use of SASE would grow as part of their organisation’s strategy to implement a more agile, pervasive cybersecurity strategy, a full 85% responded with “Yes.”

 

So how does this trend affect SD WANs?

SASE is a vision, which combines multiple capabilities including CASB (cloud access security broker), secure Web gateway, firewall-as-a-service, and ZTNA (zero trust network access). But critically, SASE is underpinned by SD WANs.

SASE Vs SD WAN: What’s What?

SASE

SD-WAN

It’s a model or framework that integrates networking and security, thereby improving enterprise readiness–especially from a security perspective–for a more distributed, cloud-first, hybrid-workplace computing environment.

It’s an architecture and a technology that leverages software (overlay) to allow administrators to remotely manage connectivity circuits, thereby improving cost, application performance, and network resilence and management.

Fixes the problem of empowering remote user and branch traffic to access cloud services by routing them though globally-distributed, secure PoPs.

Fixes the problem of having to backhaul branch traffic to datacenters for security inspection, which increases latency and degrades application performance.

Combines multiple technologies–including SD WAN, SWG, CASB, ZTNA and FWaaS–to connect employees to applications.

Offers some traffic segmentation and some security solutions, but is primarily meant to shunt traffic.

Provides security to employees accessing applications and data from outside the network.

Establishes security within the corporate network.

 

“Essentially, SASE is a new package of technologies including SD WAN, SWG, CASB, ZTNA and FWaaS as core abilities, with the ability to identity sensitive data or malware and the ability to decrypt content at line speed, with continuous monitoring of sessions for risk and trust levels,” says Andrew Lerner, Vice President, Gartner Research.

As more organisations adopt SASE frameworks, as they are, it is likely that we will see greater adoption of SD WANs.

 

The Rise of IoT, 5G, AI, and Edge Computing

We live in an age of data. As a greater number of companies—across industries and revenue sizes—uncover new ways to extract the most value from their data, there’s been a corresponding uptick in the use of real-time applications and data applications. Among the most prominent examples of these are IIoT (Industrial Internet of Things) use cases such as predictive maintenance, and quality and facility management; smart healthcare applications; remote monitoring and alert solutions in capital intensive industries such as Oil and Gas; and autonomous vehicles, among others.

These applications bring together the benefits of 5G, AI, IoT and edge computing. They are often latency-sensitive and have little tolerance for network downtime. Data streaming from sensors are transported to micro-data centres, at the edge, using a mix of connectivity options including private 5G. These micro-data centres then pre-process data and dispatch some of it to the cloud for analysis, where AI and machine learning algorithms draw out insight for businesses.

Although edge computing environments manage a sizeable portion of data coming off sensors, there’s still a significant amount of information that must be sent to the cloud for storage and analysis. This additional traffic can create pressure on networks, especially for applications that are sensitive to latency. Here, too, SD WAN can achieve network outcomes that are not possible with more traditional MPLS-based WAN models.

As SD WANs continue to dominate the future, driven by the trends we’ve discussed, it is critical for businesses, especially global companies, to partner with an SD WAN provider.

As we have pointed out earlier (link), most organisations are choosing a managed service provider route to implement SD WAN. What is, possibly, less known is that a majority also prefer providers with a telecommunication heritage.

In the State of the WAN Report, analysts asked businesses that were thinking of undergoing a WAN transformation (including SD-WAN/SASE), which type of provider they preferred to partner with. The majority (37%) said they would choose a managed service from a Telco or a generalist managed service provider (MSP)—rather than from an integrator with deep sector expertise.

Telcos have an edge over other types of SD WAN providers because they own, can offer options, and have experience with multiple types of underlay—in addition to having expertise in overlay and orchestration capabilities.

TM Global —the global and wholesale business arm of TM Technology Services Sdn Bhd (TM) —offers precisely these abilities and more. It provides network agility to businesses with a one-stop, secure SD-WAN managed solution consisting of next-generation WAN control, bundled with global and local connectivity, leveraging its own extensive IPVPN global network, internet access, and its global partners’ presence to create a seamless, high performing platform. It offers a range of connectivity types including broadband Internet, dedicated Internet access (DIA), mobile LTE, IPVPN, satellite, and global private meshed backbone. Additionally, it has a BYOC (Bring Your Own Connectivity) option.

TM Global offers Global SD WAN packages in three flavours: SD-Lite, SD-Pro, and SD-Flex, covering over 190 countries. Its solutions include professional services, SASE, Cloud-on-Ramp capabilities, an enhanced security suite; SD-WAN dashboards and analytics, a 24x7 contact centre and local field support, among others.

Future-proof your organisation and build the agility your business needs to thrive in volatile markets with TM’s Global SD WAN. Connect with us to know about our offerings.

During the recent Asian Telecoms Awards 2023 event held in Singapore, TM Global was recognized as the Telecom Company of the Year and Wholesale Company Initiative of the Year awards.  
 
The Asian Telecom Awards is an esteemed event hosted by the Asian Business Review, a publication under Charlton Media Group, recognising the feats and successes of telecom companies across Asia within a challenging market. TM Global won by demonstrating the company's remarkable achievement in enhancing the national digital ecosystem as well as powering its partners in this region through value-driven connectivity and unique solutions.  
 
TM Global’s Executive Vice President, Amar Huzaimi Md Deris expressed his appreciation, stating, “We are honoured that our wholesale services have garnered international acclaim and global recognition from the industry. From a traditional telecom wholesaler, we have transformed into a digital enabler by solidifying and enriching our base infrastructure towards supporting future digital demands
 

There's a lot of noise around Edge Gaming. Game developers, ISPs and Telcos are constantly grappling with which edge gaming providers to partner with and who can give the best value for money. Here are five key questions you must ask before investing in an edge gaming provider.

 

 

With over 82% of Southeast Asia's online population being gamers, video games are one of the most popular ways we spend our time. Mobile gaming is the most convenient platform for on-the-go users and video gaming is projected to have a market volume of US $293 Billion by 2027. Despite its popularity, there is still a lot of potential to be realised in the gaming industry. This is in part due to a lack of innovation. Current network, storage (locally and in the cloud), and processing limitations have made delivery of this kind of sophistication on a mobile or IoT device for online gaming, virtual reality (VR) and augmented reality (AR) challenging.

 

Gaming on the edge

Most game processing today is done locally on devices. While it is possible to allow some processing to happen on a cloud server - where a device can send data to be processed and then returned - these servers are usually located in large, far-away data centres. This means that the time it takes for the data to return will ultimately degrade the gaming experience.

Edge computing, however, promises better gaming experiences by lowering latency and improving accessibility at a more affordable cost to gamers. When workloads run at the edge of the network (instead of being sent to a few centralised locations for processing), data need only travel the minimum necessary distance, reducing associated lag time and enabling more interactive and immersive in-game experiences. Furthermore, edge computing is paving the way for more subscription-based models that could ultimately put some money back in gamers' pockets by reducing the need for game and hardware investments.

So is it possible to build an edge gaming solution by yourself, but at what cost? Again, time-to-market matters. Most cloud vendors provide the tools to build an edge solution, but the cost, time, skills and expertise needed to build, grow and maintain an edge management solution needs to be checked. Often, it's simpler, less costly and easier to get a one-stop solution from a third-party edge gaming solutions provider who provides both gaming and edge compute as one integrated solution.

What follows are just a few questions that should be part of every evaluation, along with a brief explanation as to why they're important.

  1. Is your edge gaming provider 5G-ready?

    An optimised network makes your gaming experience as smooth as possible. If the signal connecting you to the internet is acting up, there is only so far you can go with the hardware.

    Wireless networks are on their way to faster speeds and near-instant connections with 5G networks. Emerging technologies such as 5G and edge computing improve the ability to innovate and infuse AI and machine learning into edge solutions, opening up new possibilities for use cases and business models. However, 5G will not be able to meet its performance goals of extremely low latency and massive broadband without edge computing due to the time it takes data to travel across the fibre networks that connect the radios on towers to the network core.

    Once the application or content has moved closer to the radio at the edge of the network, network latency decreases. With high-performance computer hardware and radios that prioritise traffic, 5G latency goals will be more easily met. In short, 5G needs robust edge computing infrastructure and network support.

     
  2. How many PoPs does your edge gaming provider have?

    In order to compete in a 5G landscape, gaming companies require connections at as many Points of Presence (PoPs) as possible to ensure that the latency and bandwidth requirements of 5G can be met.

    PoPs work as a bridge between end-users and content besides offering a wide range of attributes. These are also reckoned for their load balancing features and have a remarkable ability to support redundancy. More number of POPs is a prerequisite for services that cater to global audiences or deal with longer videos and other media.

    It is much easier to access content from a local CDN PoP than travelling across continents to gain access to main servers. An edge gaming provider that promises the fastest infrastructure and the largest PoPs in data centres around the world— that's the one that should rank higher on your edge gaming providers list.

     
  3. Does your edge gaming provider support multiplayer game development?

    As online game developers and multinational game publishers look for further growth opportunities, optimising content delivery and keeping a seamless customer experience is paramount.

    An edge gaming provider should be able to provide gaming developer companies with the same infrastructure, services, APIs, and tools to virtually any data centre, colocation space, or on-premises facility for a truly consistent hybrid experience.

    Teams need to be able to focus on developing unique games, not 'undifferentiated heavy lifting' (IT work that doesn't add value). As games get bigger and target more platforms, build processes require more compute and storage resources. Better workflow comes from removing such undifferentiated heavy lifting, which means it's a faster and smoother path to deployment.

    Choose an edge provider that promises your team more time to concentrate on making exceptional multiplayer titles (real twitch games) and not on managing and monitoring the environment.

     
  4. Does your edge gaming provider help improve video game delivery and optimize costs?

    Customers' expectations for compelling, immersive real-time interactions continue to grow, and boundaries between the physical and the digital continue to erode. More and more online game developers and multinational game publishers are using edge computing to optimize content delivery and improve user experience.

    When a game launches, the publisher needs to ensure they have the sufficient hosting capacity for the number of players they expect in the game. Plan for too little, and you risk players experiencing poor performance and potentially being unable to play at all. Plan for too much, and you are paying for the capacity you don't need. Being able to react to demand is, therefore, critical, as the game's financial performance depends on matching capacity planning to the actual demand.

     
  5. Does your edge gaming provider enable better VR/AR?

    Edge computing (together with 5G) could also help AR games live up to their potential, going well beyond the limitations of the available technology.

    AR devices also tend to require a tremendous amount of processing for object recognition, among other things. In location-based AR games (where multiple people play the same game in the same place), the same data has to be individually processed on each device. But with edge processing, this redundancy can be removed, allowing specific data to be processed just once before streaming the results to multiple users. As a whole, this will bring a more enjoyable and accurate AR experience, enhancing the mobile AR gaming experience and improving battery life.
     

    Edge gaming will help decrease the need for high-end devices to play high-quality, collaborative games, removing an entry barrier to gaming and increasing the number of people who can enjoy gaming from our everyday devices.

    Edge computing promises better gaming experiences by lowering latency and improving accessibility at a more affordable cost to gamers. Explore how TM Edge Gaming helps game companies publish better multiplayer games leveraging its edge facilities, including edge compute and last-mile delivery to scale gaming services in Southeast Asia.

     

SD WAN implementations can be tricky, which can undermine the success of your project. But with the right advice and help, it’s possible to reap all the benefits of SD WAN and more. Here’s how to get started—and what to watch out for.

 

If you belong to one of the 92% of companies—which according to the State of SD-WAN Study -is expected to adopt SD WAN, you have probably spent plenty of time learning about the technology.

You have likely read what SD WAN is all about (Article 1), and what its multiple benefits are, (Article 2), especially for global, geographically spread-out organisations. It’s even possible you’ve invested time trying to understand how to select an SD WAN technology provider (Article 3).

Now it’s time to roll up those sleeves and get started. But what is your execution strategy? What are the first steps you should take? And what dangers should you avoid? Remember, this stage—when you are planning an SD WAN implementation—is among the most critical to the success of your project. A lack of a comprehensive plan—one that takes into account different stakeholders, application needs, and skill constraints—can result in SD WAN initiatives that go over-budget, witness delays, suffer from architectural errors, or worse, fail. Badly-planned SD WAN deployments do not address the needs of your business, and can create challenges in the future as your organisation decides to migrate more workloads to the cloud, or adopt a SASE (secure access service edge) model.

Here are three recommendations to keep in mind before you start:

Define Your Goals—and Build a Business Case

This might sound obvious, but it is important to define—clearly and upfront—why your organisation wants to leverage SD WAN. More than a few companies have launched SD WAN initiatives drawn in by the buzz around the technology, and not necessarily grounded in a clear business or use case. This path leads to almost certain unhappiness.

Here are a few use cases—and good reasons—to adopt SD WAN. Which of these most resembles your organisation’s needs?

  • We want to connect our branches…better. What are the two biggest worries IT teams have with branch offices? User complaints of sluggish applications, and cybersecurity threats. SD WANs help solve both these challenges. With SD WANs users can connect branches to both cloud-based resources and those in central data centres more directly, more securely, and with more control. This results in enhanced performance of branch applications, higher user satisfaction, and lower costs. Leveraging SD WANs to connect branches improves your ability to monitor network health, and uptime by bringing them deeper into the network management fold. A growing number of businesses are embracing SD WAN because they need to connect branches directly to the Internet and cloud-based platforms, bypassing the data centre. In these cases, too, SD WAN can streamline and simplify break-outs, ensuring greater security and manageability.
     
  • We’re migrating to the cloud...more. As organisations deploy cloud strategies to drive down costs, and drive up resilience, business agility and innovation, they come face to face with a fairly big hurdle: Existing WANs. While these—typically MPLS-based—networks served them well when traffic from branches, factories, warehouses, and retail stores, among others, were connected to a central data centre, they began to get in the way when companies adopted cloud services such as Salesforce, for example. Traffic from remote locations is unnecessarily backhauled to the data centre, and then dispatched to the cloud, adding latency and inefficiency. With SD WANs, traffic can be routed directly and securely from any location to cloud platforms, while adhering to policy-based rules.
     
  • We want the benefits of increased visibility and centralised management to be…enhanced. With SD WANs, network administrators can utilise software-powered overlays and centralised orchestrators to keep tabs on WANs. This allows SD WANs to offer much better network visibility and management than traditional networking models. The result? You can improve capacity planning and connectivity costs; shrink congestion, resolution and failover time; and increase application uptime and performance. The visibility and control that SD WANs provide also increases flexibility and resilience, renders network management more cost-efficient, and empowers administrators to launch new locations, remotely, in a matter of hours.

     

This is not a comprehensive list of use cases for SD WANs, but it will help crystallise your team’s thinking and help answer a key question: What’s the business case for our SD WAN project? Digging deeper into the reasons you want to adopt SD WAN can help finesse the outcomes you hope to achieve, making it easier to land on the metrics that define success—and ground an SD WAN initiative on a financial basis. Is your business expanding geographically, and will an SD WAN help accelerate the speed-to-value of getting new locations live? What’s cost to the business of not having this capability? Answering questions such as these can often require creating a baseline, which can then serve to better gauge whether deploying an SD WAN will create the right amount of ROI (return on investment).

Start Small—and Learn Fast

SD WAN initiatives can be complex, with many moving parts, and a number of location-specific variables. This is why attempting a big-bang, multi-region roll-out can be fraught with danger. It is strategically sound to start small, observe how applications perform in a new environment, and fine-tune the solution—rather than having to re-engineer a full-fledged SD-WAN deployment.

It is also a good idea because it is important for the long-term success of an SD WAN project to create small wins—at the start—to generate positive momentum within the organisation and its business users.

A good practice is to run proof of concepts or small experiments at sites that are not business critical. This approach de-risks the business while still serving to help your team understand the potential and non-obvious challenges that are associated with an SD WAN project. It will help answer critical questions such as: How does the new technology affect existing applications? How much automation are we able to achieve? How much faster are we able to deploy new sites? Does SD WAN meet quality-of-service expectations, across a range of employee types? How do different workloads—ERP, CRM, business intelligence, disaster recovery, among others—react within an SD WAN? Remember not all applications have the same needs. Some are sensitive to latency and delays, others to packet loss, yet others to jitter and bandwidth variance.

These smaller, less-risky undertakings form a foundation for learning, which will come handy when you decide to scale up an SD WAN deployment. They also serve as a testbed to help gauge the results of your project, allowing you to monitor how it stacks up against pre-defined success metrics.

Choose a Deployment Model—That’s Aligned to Your Needs

There are a number of approaches to deploying SD WANs. These include:

  • DIY (Do-it-Yourself)
  • Fully-Managed
  • Co-Managed

Each of these strategies have pros and cons, which makes it important to evaluate them and work out the right approach for your specific business.

DIY Approach: Do-It-Yourself models are best-suited for organisations that have IT teams with a deep set of networking skills. It requires that internal professionals—preferably with a mature NetOps practices—are responsible for provisioning, managing, optimising, and troubleshooting SD WANs. This approach, because of its talent requirements, is not very popular.

Managed Approach. These types of deployments come in two flavours: Fully-managed—in which a service provider takes full responsibility of the end-to-end deployment and maintenance of an SD WAN—and co-managed, in which internal teams share responsibilities with service providers. Typically, internal teams are not burdened with day-to-day network maintenance tasks, but are still in charge of important decisions, and sometimes play a role in resolution management.

Managed SD WAN models have, over time, become the pre-dominant way businesses chose to deploy SD WANs, with 77% of organisations opting for it, according to a Survey by consulting firm, Altman Solon.

It’s a popular choice for good reason. Given the technical complexities, and the multi-stakeholder challenges involved in standing up and operating an SD WAN, many companies see the benefits of accessing the competencies and best practices that come with partnering with a managed service provider (MSP).

TM Global—the global and wholesale business arm of Telekom Malaysia Berhad (TM)—offers a managed service model, in which it is responsible for the entire SD WAN deployment, from end-to-end. With its professional services, TM Global can help design an SD WAN tailored to your organisation’s constraints and future-plans. Its managed service experts can source, execute, monitor, and optimise SD WANs, complete with a 24x7 contact centre and local field support.

TM Global offers Global SD WAN packages in three flavours: SD-Lite, a cost-effective, Internet-based solution; SD-Pro for businesses which require a mix of private and public links to support both mission-critical and non-core applications; and SD-Flex, an a-la-carte option for enterprises that need the flexibility of working with existing connectivity contracts.

With TM Global, you also get an enhanced security suite; SD-WAN dashboards and analytics to monitor the network; and Cloud-on-Ramp capabilities for improved network performance, especially of SaaS services such as Microsoft Office 365 and Salesforce.

TM Global’s SD WAN covers over 190 countries, and supports multiple network topologies, including hub-spoke, full mesh, partial mesh. It offers a range of connectivity types—from 1 Mbps to 10Gbps—including broadband Internet, dedicated Internet access (DIA), mobile LTE, IPVPN, satellite, and global private meshed backbone. Additionally, it has a BYOC (Bring Your Own Connectivity) option.

Speak to a TM Global’s SD WAN expert today. Set your organisation on a path that enables it to tap into the full range of benefits SD WANs can offer including improved network security, manageability, agility, and costs.

 

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