TM Global made a significant impact at International Telecoms Week (ITW) 2024, held in Maryland from May 14-17. The event provided an excellent platform for TM Global to engage with existing partners and prospective clients, reinforcing its position as a leading player in the telecommunications industry.

The main highlight was Vice President, Baharul Nizam’s participation in a panel discussion on May 15. He contributed his expertise to the topic "Are Connectivity Requirements for New Scale Compute Campuses Being Met?", offering valuable insights into the evolving connectivity needs of large-scale computing environments.

Building on the engagements during ITW, TM Global announced its latest expansion efforts in the U.S and shared the company's ongoing initiatives to enhance U.S. business connectivity to the Southeast Asian market.

Hafiz Lockman, Country Director for TM U.S., also engaged with telecom media at the event, sharing exciting insights about TM Global's expansion and future plans.

TM Global made a significant appearance at this year's ITW, further enhancing its commitment to bridging markets and enhancing global connectivity.

TM Global participated in the Datacentre and Cloud Infra Summit, 2024 held in Kuala Lumpur from 14 – 15 May 2024. The event, which gathered more than 500 data centre and cloud professionals as well as public and private organisations provided an excellent opportunity for TM Global to cultivate relationships with prospective clients and existing partners.

During the event, TM Global promoted key products such as Data Centre, Edge Facilities and Edge Solutions to potential customers. One of the highlights was the Head of the Data Centre, Mahathir Said's participation in a panel discussion on 14 May 2024. He contributed his expertise to the topic "Roadmap for Transforming Malaysia into an Emerging Digital Infrastructure Hub", offering valuable insights into TM Global's initiatives to position Malaysia as ASEAN's digital hub and our commitment to bridging the digital divide.

Commenting on TM Global's participation, Khairul Liza Ibrahim, Executive Vice President of TM Global, said, "Our presence at the DCCI Summit is geared towards sharing insights on market trends and case studies, showcasing our robust digital infrastructure capabilities, which includes the most interconnected Data Centres that can enable future-proof AI-related deployment in both domestic and international landscape. This initiative underscores our commitment to bolstering Malaysia's position as the Digital Hub for the ASEAN region, an aspiration that TM as a Group is committed to as it strives to become a Digital Powerhouse by 2030."

TM Global participation in this summit, strengthened its position as the leading digital enabler and trusted infrastructure provider in the region.

As Malaysia's leading integrated telco and digital technology company, Telekom Malaysia (TM) excels at delivering carrier solutions via TM Global, its wholesale domestic and international business arm, which has access to a vast fibre cable network, submarine cable systems, international gateways, content delivery networks, data hosting services, and regional offices around the world.

TM Global reported a remarkable 5% revenue increase to RM808.6m in Q3 of 2023, compared to the previous year.

Several notable collaborations in 2023 further strengthened its position as a catalyst of digital adoption across industries and the 5G ecosystem, such as the extension of a decade-long partnership High-Speed Broadband access collaboration with Malaysian access seekers, as well as the deployment of two additional International Internet Gateways in East Malaysia, which not only closes the digital divide but also drives digital opportunities for education, jobs, and entrepreneurship.

Despite the domestic market challenge on wholesale infrastructure, TM Global mitigated the risks through ongoing collaborations with industry players in promoting innovative new value-add broadband solutions to enhance the overall internet experience for the nation.

TM Global is also firmly established internationally as the gateway for businesses seeking to expand into ASEAN and vice versa, utilising its capabilities encompassing the 32 submarine cable system networks that it owns or leases, which spans over 340,000 kilometres worldwide and have over 80 Tbps capacity.

In this regard, the company has expanded its extensive inventory by participating in the Asia Link Cable consortium to build the new subsea cable to significantly increase data-transfer capacity of TM's existing submarine cable systems, meeting the region's escalating bandwidth demands across ASEAN and North Asia.

TM Global also remains committed to facilitating content distribution into Southeast Asia and beyond through TM Edge, and it has continued to broaden its business into platform services in 2023 to connect service providers worldwide with the growing ASEAN market.
Going into the future, TM Global wishes to elevate its position with innovative solutions and aspires to become a leading regional digital platform provider, whilst consistently exploring state-of-the-art applications to drive digital expansion locally and across the regions.
 
In recognition of its stellar performance in 2023, TM Global has been acknowledged by the Asian Telecom Awards 2024 as the recipient of the Telecom Company of the Year - Malaysia and the Wholesale Company Initiative of the Year - Malaysia category wins.

“With a string of distinguished awards under its belt, TM Global has solidified its position as the preeminent regional wholesale telco for its core connectivity capabilities as well as those that go beyond connectivity. Looking ahead, TM Global will continue to maintain its position as the leading wholesale telecom company aiming to revolutionise the region,” it said.

The prestigious awards programme honours businesses and initiatives that have not only driven progress in the telecom industry, but have also ignited transformative shifts that have reshaped the digital landscape.

This article was first published on Asian Telecom https://asiantelecom.com/event-news/telekom-malaysia-pioneers-future-adaptive-solutions-technological-innovations
 

We recently wrapped up our participation in Capacity Middle East 2024, an event that brought together key players from the ICT sector across the Middle East and beyond.

Our delegation had the privilege of engaging with representatives from a diverse array of industries, including carriers, cloud service providers, peering networks, hyperscale companies, and content providers alike, paving the way for insightful discussions on cutting-edge solutions and the formation of significant partnerships.

With representatives from TM headquarters, TM Dubai, and TMUK, our team was able to cover a wide spectrum of topics, including updates within the carrier community and innovative solutions aimed at #KeepingTheWorldConnected.

We recently participated in the annual Pacific Telecommunications Council (PTC) conference held in Hawaii from January 21-24, 2024. The delegation, led by Covering EVP Khairul Liza Ibrahim, showcased TM Global's commitment to advancing digital connectivity in the Asia-Pacific region. The event provided a platform for TM Global to engage with industry leaders, discuss emerging trends, and explore collaborations.

Highlighting the global reach of TM Global, the presence of our regional office team led by Country Director Hafiz Lockman at the conference emphasised the company's strategic foothold in the USA, playing a pivotal role in fostering international partnerships and contributing to the growth of Malaysia's digital ecosystem. The conference served as a testament to TM Global's dedication to staying at the forefront of technological advancements and furthering its role in shaping the digital landscape, both regionally and globally.

We are delighted to share that we have been honoured with Zero Outage Supplier certification for the fifth year in a row. This recognition from Deutsche Telekom Technik GmbH demonstrates our commitment to maintaining the highest service performance quality, exceeding industry standards, and prioritising customer experience excellence. We feel honoured to be acknowledged as a reliable partner in ensuring zero outages for our customers.

The ASEAN region holds tremendous digital business potential for global service providers, hyperscalers, content providers and OTT players. TM Global is empowering them with comprehensive digital infrastructure solutions to provide a seamless gateway into the region.

Today, the ten countries in ASEAN are collectively equivalent to the fifth largest economy in the world. They are expected to grow by over 5% year-on-year over the next 10 years, a growth rate that is above the global average, according to a study¹ by Asialink Business.

With a population of 600 million and 460 million internet users in Vietnam, Thailand, Philippines, Malaysia, Singapore and Indonesia, ASEAN is increasingly becoming a lucrative digital market.

In the coming years, ASEAN is poised to hold tremendous business potential, considering its determined effort to create the ASEAN Digital Masterplan 2025² that aims at improving the connectivity and telecom infrastructure in its member countries.

The plan states: “There is high quality and ubiquitous connectivity throughout ASEAN, delivered through the underlying telecommunications infrastructure. Excellent, ubiquitous and high-speed connectivity is clearly essential to enable digital services. This means both improving infrastructure in those areas that are already connected and bringing connectivity to unconnected and underserved areas.”

TM Global, the global and wholesale business arm of Telekom Malaysia Berhad (TM) recognised this immense potential and has laid the groundwork for global and domestic service providers, content providers, hyperscalers and OTT players across the globe to penetrate the ASEAN region. It has established an ecosystem that provides value-driven connectivity and customised solutions to help them grow their business.

Six regional offices was set up in Australia, Dubai, Hong Kong, Singapore, the United Kingdom and the United States of America, which allow TM Global to respond swiftly to enquiries and personally advise service providers from these areas on the best solutions to penetrate ASEAN.

Malaysia, strategically located at the heart of ASEAN, has enabled TM Global to own and lease 30 submarine cable systems for domestic and international connectivity. The submarine cable systems span more than 320,000km which provide reliable, diversified and uninterrupted connectivity solutions.

TM is also a consortium member for the SEA-ME-WE 6 submarine cable that will land at its new cable landing station in Morib, the latest addition to TM’s existing international cable landing stations in Malaysia. Its strategic proximity to Klang Valley, which is close to most hyperscalers’ data centres, positions it as a key cable landing site for Malaysia.

In addition to submarine cable systems, TM carries internet traffic to Thailand and Singapore via terrestrial links. TM has also established 29 Points of Presence (PoP) worldwide that function as international gateways, five of which are located in Thailand, Cambodia, Laos, Singapore and Indonesia.

The rapid digital transformation in ASEAN has led to an increasing demand for scalable data centres that provide adequate data storage, reliable disaster recovery and efficient data management. TM operates six data centres in Malaysia, three of which are Tier III certified and directly connected to the international gateway that hosts major hyperscalers and OTT players from the United States and Asia. These data centres provide options for bundling with other services to create a total end-to-end solution that combines co-location, capacity, connectivity and IP. The combination of data centres and extensive connectivity enables TM Global customers to enjoy seamless, secure and uninterrupted internet connectivity.

In addition to data centres, TM Global is also offering Edge Facilities, an integrated digital infrastructure to support 5G roll out, Edge Compute Platform (ECP) requirements and TM’s Internet Exchange (TMiX).

The Edge Facilities serve as neutral locations to host TM Global partner’s 5G regional Point of Interconnect (POI) for interconnection with Mobile Network Operators (MNOs). Since the facilities are connected to the partner’s 5G Core Network, MNOs can integrate their networks at the regional POIs before launching their 5G services. Edge Facilities can also serve to facilitate content delivery network requirements, bringing content closer to end users.

In order to help content creators combat the challenges of network infrastructure, coverage and footprint, insufficient capacity and quality degradation, limited network capacity, high cost, and longer lead time, TM Global has introduced TM Edge.

TM Edge provides holistic content and digital ecosystems to facilitate network operators, video streaming providers and content providers in delivering their content to ASEAN. Among the services provided under TM Edge are Content Delivery Service (CDS), Last Mile Delivery (LMD), Edge Compute Platform (ECP) and Edge Gaming (e-Sport and cloud gaming).

With more than 90 in-deep country cache node presence, TM Global is able to provide faster content delivery into ASEAN and the rest of the world via its cloud-based content delivery platform. TM Edge brings computation and data storage closer to the location where it is needed, reducing the distance between the end-users and servers, and, as a result, improving the latency. Live video streaming and online gaming providers are among the digital players that can benefit from TM Edge, as it will reduce the round-trip time lag between game devices and servers and improve the quality of images and video.

With rapid 5G development in the future, TM Edge is essential for next-generation content play. Digital providers may develop more applications that provide a 3D virtual space for people to work, shop and have fun. Such applications require a much-needed high-power bandwidth that can be achieved through the combination of 5G and TM Edge.

Domestic and International service providers can also leverage TMiX, TM’s wholly owned IP peering network that ensures optimised connection to the internet for peak performance, resilience and efficient exchange of local and regional traffic. With TMiX, specific traffic is localised within Malaysia and ASEAN, reducing the dependency on costly international links without affecting internet experience.

TM has deployed 62 TMiX nodes nationwide to serve as a regional IX, with options for users to interconnect at convenient locations. TM is a gateway for service providers, content providers, hyperscalers and OTTs across the globe to enter the ASEAN region to deliver exceptional customer experience, cost-effectiveness and profitability.

Get started on your journey to ASEAN with TM Global.

Source
1 https://asialinkbusiness.com.au/news-media/southeast-asias-digital-boom
2 https://asean.org/wp-content/uploads/2021/08/ASEAN-Digital-Masterplan-2025.pdf

This article was first published in The Edge Malaysia

Through its global infrastructure, TM Global’s edge services not only help online providers transform the way they cater to their audience but also optimise cost efficiency and profitability.

In today's rapidly evolving technological landscape, the surge in Internet of Things (IoT)-enabled devices has ushered in a new era of connectivity. This shift is generating massive amounts of data that require real-time processing and analysis. Industries, such as retail, are striving to meet customer demands by providing robust and user-friendly e-commerce platforms that offer convenient, personalised experiences, and secure transactions. Additionally, the swift rise in entertainment demands, like AR gaming and video streaming, has led to a marked increase in bandwidth requirements and heightened quality expectations from end-users.

Consumers nowadays rightly demand the highest quality experiences that top providers strive to offer. With the increased number of converged services, customers will quickly switch to alternative service providers if their expectations are not met.

Delivering high-quality user experiences

To address these mounting demands, service providers are turning to edge services. These services allow them to process data closer to its source, resulting in enhanced performance, heightened security, and real-time insights across various applications and industries. By harnessing edge computing, service providers can offer superior user experiences, characterised by reduced latency, increased responsiveness, and optimised network resources.

To optimise performance, service providers are moving towards co-locating their content closer to the network's edge. Co-locating data ensures high-performance delivery of content and services to end-users, whilst leveraging a data centre or Edge facility's reliable infrastructure and connectivity.

This strategy presents a cost-effective and scalable solution for service providers to roll out and manage their edge services. Recognising this need, TM Global, the wholesale business arm of Telekom Malaysia (TM), has set up edge facilities and strategically positioned nodes throughout Malaysia and the Asean region. This move effectively addresses the requirements of service providers seeking high-performance content delivery.

Moreover, TM Global’s Edge suite of solutions is designed to boost service providers’ ability to deliver an enhanced user experience. This is achieved by reducing latency, speeding up load times and ensuring high-quality streaming. With the backing of over 90 Content Delivery Network nodes, 32 subsea cable systems spanning more than 340,000 km worldwide with over 80 Tbps of capacity, and 29 points-of-presence globally, TM Edge Content Delivery services offer reliable, diverse, and continuous connectivity not just in the Asean region, but worldwide.

Furthermore, TM Global’s Edge Compute Platform (ECP) enables the rollout of distributed edge infrastructure that brings computation and data storage closer to end-users’ locations. This closer proximity drastically reduces latency, resulting in an overall better user experience.

For instance, the field of AR gaming, which is rapidly gaining traction, is emerging as one of the industries poised to benefit immensely from edge solutions. TM Global is primed to support developers and service providers in this fast expanding industry via its Edge Gaming service. This offering particularly caters to the demand for placing game data closer to players, ensuring low-latency experiences and setting up a complete and integrated edge gaming ecosystem. By leveraging TM Global's Edge Facility and 5G technology, developers and providers are empowered to provide the much-coveted high-quality digital gaming experience with minimal latency.

A strategic partner for the Asean region and global market

TM Global serves a central role in rolling out a carrier-neutral edge ecosystem, propelling the next wave of technologies and applications. TM Global's expansive network and on-ground expertise stand ready to help businesses unlock the vast potential of edge computing, capturing new growth avenues.

Khairul Liza Ibrahim, TM Global's vice president of product and marketing, says: “As a trusted wholesale partner to both local and global technology leaders, we not only provide a strategic gateway into the Asean region but also consistently strive to elevate customer experiences, enhance cost-effectiveness, and boost profitability for service providers, content creators, hyperscalers, and OTTs worldwide.”

This article was first published on StraitsTimes.com.

TM Global, the wholesale domestic and international business arm of TM, secured a prestigious accolade at this year's W.Media Asia Pacific Cloud & Datacenter Awards, for its Edge Facilities project aptly titled 'Delivering the Edge'. Effectively meeting the global demand for decentralised data hosting via co-location, this achievement solidifies TM Global's commitment to enhance the country’s digital ecosystem and position Malaysia as a trusted digital hub for the Southeast Asian region.

Functioning as a regional data hosting facility, the project involves transforming existing TM exchanges into Edge Facilities across seven states, including Seberang Jaya (Penang), Tasek Ipoh (Perak), Seremban (Negeri Sembilan), Kuantan (Pahang), Kuala Terengganu (Terengganu), Kota Kinabalu (Sabah) and Kuching (Sarawak). Strategically positioned close to the edge of TM’s network, TM’s Edge Facilities significantly reduce the distance between the content hosting location and end-users. This closeness supercharges the velocity of data transmission with ultra-low latency, leading to an enhanced digital experience for all users.

Commenting on this regional recognition, Khairul Liza Ibrahim, TM Global’s Covering Executive Vice President said, "We are pleased that our innovative ideas and meticulous execution have garnered regional acclaim, and will continue these efforts in other states to meet the ever-growing data co-location demand. TM’s Edge Facilities effectively bridge the gap and seamlessly complement our existing data hosting solutions. While our large-scale data centres excel in intensive computing and data storage, TM’s Edge Facilities specialise in rapid, real-time data processing for edge computing services.

The design of TM’s Edge Facilities replicate key features of a data centre, which includes a carrier-neutral network with service level availability of 99.7%, enabling service providers to capitalise on the flourishing landscape of real-time applications. TM’s Edge Facilities significantly enhance cost-efficiency, accelerates time-to-market and offers scalability to meet the growing demands for both domestic and international service providers.

By winning this prestigious award, TM Global reinforces its commitment to elevate the digital landscape and shape the future of data and cloud technology in the Southeast Asian region. Now in its third year, the award encourages industry transformation and innovation. It recognises achievement and excellence in championing the 3P’s for the cloud and data centre industry: Planet, Project and People. Winners were presented with the awards during a ceremony held at the Kowloon Shangri-La, Hong Kong on 30 November 2023.

Earlier this year, TM won another two awards at the Asian Telecom Awards via TM Global. These accolades, namely “Telecom Company of the Year” and “Wholesale Company Initiative of the Year” recognised TM’s exceptional performance in spearheading significant advancements within Malaysia and the region's telecommunications landscape. The accomplishments underpin the transformation of TM Global’s wholesale business into a new era, marked by the expansion of its Edge capabilities.