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On November 8, Amar Huzaimi Md Deris, Executive Vice President of TM WHOLESALE, appeared on the MyDigital.KKMM talk show, Sembang Teknologi.
During the talk session, Amar had the opportunity to explain TMW's role in positioning Malaysia as an ASEAN digital hub through TM's comprehensive network of services and wholesale solutions beyond connectivity.
Among the essence of his talk:
· TM provides an ongoing commitment to supporting various government initiatives such as the National Digital Network action plan (JENDELA) and the Malaysian Digital Economy Blueprint (MyDigital).
· TM always ensures that the infrastructure capabilities are constantly enhanced not only to meet the digital needs of the nation but also in line with current and future technologies.
· To connect Malaysia to the world, TM WHOLESALE continues to strive to strengthen its global connectivity and collaboration ecosystem with international telecommunications companies, content provider partners and hyper-scale companies to position Malaysia as an ASEAN digital hub.
· TM WHOLESALE welcomes collaboration with various parties to participate as part of their partnership ecosystem in expanding digital infrastructure and solutions.
TM WHOLESALE recently sealed a deal with nine (9) tower providers (TowerCos), enabling TM access to tower sites facilities to connect the towers with its high-speed fibre optic network to support high-quality network performance and capability.
The collaboration affirms TM’s commitment and readiness to drive Malaysia’s Digital Economy aspirations as the national digital infrastructure accelerator and part of our effort to support service providers’ 4G and future 5G network coverage and high-speed connectivity requirements.
TM WHOLESALE attended Capacity Europe 2021, which was held in both physical and virtual settings from 18 – 21 October 2021. TM WHOLESALE was represented by its regional office in London, TMUK, which will lead the company to meet with existing and prospect customers from network operators, data centres, cloud providers, internet exchanges, content providers, to satellite communities.
During the session, TM WHOLESALE presented TM CDN, its platform solution in keeping up with the surge of the demands, especially in today’s highly digital world where media and content of all kinds are voraciously consumed in our daily walks of life. The product demo was presented by Ir Muhamad Sabri Razali, AGM Platform Solution and Services, TM WHOLESALE.
Telekom Malaysia Berhad (TM) and Astro Malaysia Holdings Berhad’s wholly-owned subsidiary, MEASAT Broadcast Network Systems Sdn Bhd (Astro) today inked deals to collaborate in delivering a high quality digital experience to all Malaysians. The collaboration also signifies both companies' commitment to support the “Jalinan Digital Negara” (JENDELA) initiative in providing wider broadband coverage and a better experience nationwide.
Through this strategic collaboration, TM, via TM WHOLESALE, its global and wholesale business arm, will provide Astro with a full suite of infrastructure and connectivity solutions that comprises the whole range of wholesale services inclusive of high speed broadband (HSBB), bandwidth, backhaul and Internet access. This extensive and robust fibre network infrastructure will enable TM together with Astro to provide high-quality and reliable connectivity to their end-users.
With TM’s HSBB service, Astro also will be able to provide broadband services to its customers without having the need to build a new infrastructure while extending its coverage to wider areas across the country via a fibre network. As for Internet services, TM’s internet access solution will enable Astro to offer high performance internet connectivity and a comprehensive solution to its customers.
To complete the services, TM will also provide Astro with its Content Delivery Network (TM CDN), a newly developed content platform service that delivers seamless, faster and secure digital content. This will enable Astro to strengthen its video streaming efficiency to its current service offerings.
Commenting on the collaboration, Imri said: “TM as the leading infrastructure partner for High Speed Broadband wholesale services, leveraged its superior network nationwide to support the industry’s broadband growth. We are also the primary mobile backhaul infrastructure provider for the industry with extensive coverage and capacity. As the digital infrastructure accelerator in Malaysia, we have always been a strong advocate of infrastructure sharing. Thus we are honoured to be given this opportunity to leverage each other’s expertise to provide Malaysians with high quality broadband and content services that we have. This strategic collaboration also demonstrates our commitment to ensure Malaysians are provided with a seamless and “always-on” connectivity experience. We are happy to work with Astro and this is yet another testament to our pivotal role as the enabler of Digital Malaysia aspirations.”
Meanwhile, Henry Tan said: “This strategic partnership with TM lays the foundation for Astro to be an internet service provider. Astro’s goal is to provide Malaysians with the best digital experience and broadband value proposition. Leveraging on the strength of TM’s wide HSBB network will enable Astro to realise new revenue streams, scaling our broadband service with content bundles, or standalone broadband and other product lines. This deal gives us more flexibility to offer great value and convenience to our customers.”
TM was awarded the Asia Pacific Zero Outage Supplier Award 2020 by T-Systems, a German-based global IT services and consulting firm and a subsidiary of Deutsche Telekom. The award recognised TM's capabilities in maintaining high quality service performance for the best customer satisfaction and was presented to Amar Huzaimi Md Deris, Executive Vice President of TM WHOLESALE, in a recent virtual ceremony.
Commenting on the accomplishment, Amar Huzaimi stated, “I am extremely pleased with this achievement. Winning the Asia Pacific Zero Outage Supplier Award 2020 despite intense competition from the rest of the service providers in the region is a testament to TM’s capabilities in going all the way to ensure the highest service performance quality in delighting our customers, especially in the year that was full of unprecedented challenges. Additionally, it also symbolises TM’s commitment towards leading the industry quality standards anchoring on customer experience (CX) excellence. This is in tandem with our vision to become a more digitally-driven and customer-centric organisation."
The recognition further strengthened TM’s efforts to position Malaysia as the digital hub of ASEAN.
TM WHOLESALE collaborates with Tata Communications to offer stable, high-speed and reliable connectivity in the ASEAN region and open access to global enterprises. The collaboration enables service providers, mobile network operators and internet service providers in the region to address their customers’ growing data connectivity needs by providing access to a global Tier 1 Internet Protocol (IP) network. This will help deliver reliable, stable Tier-1 IP Transit (IPT) service and further boost sectors such as e-commerce, online entertainment, retail, online banking and delivery services that have accelerated in recent times.
In an article published by The Edge Malaysia on 6 September 2021, Amar Huzaimi Md Deris, Executive Vice President of TM WHOLESALE (TMW), discussed how TMW is well poised to pioneer the way for integrated domestic and global solutions through TM’s cutting-edge network infrastructure.
Amar also added that TMW has recently developed a holistic content and digital media ecosystem in Malaysia and the ASEAN region, leveraging its existing infrastructure and relationships with international carriers, paving the way for new opportunities in global markets.
TM WHOLESALE was named an Excellent Carrier Partner by China Telecom Global (CTG) during the company's first Supplier and Partner Excellence Conference, which took place online on 28 April 2021. The award was presented to TM WHOLESALE not only in recognition of the exceptional quality service provided to customers through its collaboration with CTG, but also as an honour to the long-standing relationship between two esteemed organisations.
Telekom Malaysia Berhad maintained its reputation as a Zero Outage Supplier, certified by T-Systems for 2021, making it the second year to receive such recognition. The acknowledgement is given by T-Systems International, a Deutsche Telekom subsidiary as TM successfully fulfilled the evaluation process in 2020 conducted by a team from Deutsche Telecom Technik GmbH. The acknowledgement proves TM's indisputable focus on the best quality delivery to our customers.
TM WHOLESALE's Executive Vice President, Amar Huzaimi Md Deris was one of the panellists to discuss "Innovation and Digital Transformation - The Challenges and Opportunities for Service Providers" with four other prominent figures in their respective fields during the second day of PTC'21.
Being the only representative of the ASEAN telcos, TM WHOLESALE was taking TM, Malaysia, and the region to new heights, highlighting TM WHOLESALE's innovations and perspective on working hand-in-hand with the OTTs in a partnership ecosystem. The main focus of the discussion was to elevate customer experience excellence in mind, especially in today's technological-driven world.
